The best way to cost-effectively track and manage field agents or sales reps.
Track and manage Agent activities in real time with live Dashboards and interactive maps. Use defined Service Level Agreements (SLA) to manage Agent performance.
Use the Management Module to plan and schedule calls and related activities. Calls Management can be decentralised to Regional Managers if required.
Use proximity alerts and Google Maps integration to manage and track Agent activities and Agent Manage Travel claims.
Specify Agent activites, Call Frequencies, Product Range etc at a Channel, Chain, Agent or Outlet basis. Automatically start and stop activites using calendar function.
Your Agents can use Andriod, Blackberry, Apple or Windows phones, tablets or laptops. Allow BYOD or use the security features to limit the access to a specific device(s) per Agent.
As this is Software-As-A-Service, we host, support and maintain the solution for you. We offer a selection of hosting solutions - located at Tier 3 and Tier 4 data centres.
Pay only for what you use and how much you use it. Scale up and scale down as required. Add/remove Client Reporting Module access as required. Use existing phone or tablet hardware, no dedicated devices required.
All aspects of the system can be branded to your requirements. Run multiple brands concurrently.
Access dynamic reports Online (in raw data, Maps and Dynamic Pivots) or in extract to Excel. Use the Client Reporting Module to allow Clients or Brand Managers access to reporting features.
Manage access to features and data using role and client-based access control.